Peak Student Benefits

Make a Claim

If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

NOTE:

Accidental / Emergent Dental benefit claims are covered at a dental office provided that the dentist provides supporting documentation that care was received due to an accident or emergency. If this documentation is not received at time of claim there will be delays with processing as we wait for this information to be made available.
Travel vaccines are not eligible for coverage unless you require it for a school course. In order to review the claim for eligibility please include supporting documentation that your course required the vaccine.

How to Submit a Claim

Tips

Claims Questions?

How to Submit an International Claim

If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

(New) By Online Claim Form:
Please click here to submit your claims virtually and upload any supporting receipts, medical notes, prescriptions, etc.
NOTE: If you have a Canadian Bank Account, please upload a copy of your void cheque for faster reimbursement.

By Mail or Fax:

Please access the manual claim form here. Once you have filled out the form, please mail or fax it along with any supporting documents to:

Cowan Insurance Group
700-1420 Blair Towers Place, Ottawa ON K1J 9l8
Tel.: 1-888-509-7797 | Fax: 613-741-7771

*All claims must be reported to Cowan within 90 days of occurrence.
* You are responsible for all fees charged for any supporting documentation.
* Failure to complete and sign this form in its entirety or submit supporting documentation will delay claim processing.

Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information.
Include the invoice or receipt from your medical appointment with your claim form.
Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
If making a claim for a prescription drug, make sure you are including your pharmacy receipt, which will include the prescription number, the DIN (Drug Identification Number), and the dosage. You'll also need to make sure your drug claim is accompanied by the diagnosis/reason for the prescription!
If mailing your claim, please keep copies of all of your documents.

For questions regarding claims contact Cowan Insurance Directly:

Phone: 1-888-509-7797

Email: ISHP@cowangroup.ca